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Warranty Claim

Having a problem with a product you bought from us? Complete the form below with your order number, the product and photos of the issue, and our team will get back to you within one business day.

JPG, JPEG, PNG, WEBP, HEIC or PDF. Up to 5 files, 8 MB total.

Was this product professionally installed? *

Terms & Conditions *

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this warranty claim process excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.